DenderaCasino terms and conditions
Disclaimer: Dendera Casino makes use of translation services to communicate with its customers. At times, these translations services may not be 100% accurate and we reserve the right to review any discrepancies that may arise. At no time, will Dendera Casino be held liable for any messages where the meaning might change due to a translation service been used.
Dendera Casino is a casino incorporated, licensed and regulated by the Government of Curacao for the purpose of operating an online casino.
Playing at the casino, whether for "fun play" or "real play" constitutes the member's (player) agreement to be bound by the following terms and conditions contained herein. The player accepts that this is a binding agreement between the player and the casino and is the sole agreement governing the player's relationship with the casino, to the exclusion of all other agreements, statements, and representations.
Each clause contained in these terms and conditions shall be separate and severable from each of the others. If any clause is found to be void, invalid, or unenforceable for any reason, the remaining terms and conditions shall remain of full force and effect.
The following Terms and Conditions govern the use of the Dendera Casino website and online casino:
WEBSITE AND CASINO CONTENT
All software and website content found on the Dendera Casino website is copyrighted by DENDERA CASINO (the "Licensed Materials"). All Licensed Material that are presented visually or audibly to the player are for personal use only and remain the intellectual property of DENDERA CASINO and its licensees. No player shall acquire any right whatsoever to all or any part of the Licensed Materials except the right to use the Licensed Materials in accordance with this Agreement.
In becoming a member (player) of the casino, you fully understand and agree to abide by all rules, terms and conditions set forth by DENDERA CASINO from time to time. It is the player's responsibility to keep up to date with these rules, terms and conditions as they are subject to periodic change.
Players of the casino must be of a minimum 18 years of age. Different jurisdictions carry varying rules pertaining to internet gambling. It is the player's responsibility to ensure — before signing up at the casino and agreeing to these terms and conditions — that they are not violating any rules in the jurisdiction in which they live. Due to the nature of the Internet, it is not possible for DENDERA CASINO to limit access to its website to those jurisdictions in which it does business. Services and products described on this website may therefore not be eligible for solicitation in your jurisdiction. If you are accessing this website from such jurisdiction, you should not consider anything on this site as an offer to sell or as a solicitation of an offer to buy any product or service from Company. This site is for use only by persons residing in jurisdictions where DENDERA CASINO's products and services may legally be offered.
Players from the following countries may not be allowed to open an account at our casino: Canada, Cayman Islands, Guam, Indonesia, Netherlands Antilles, Puerto Rico, Reunion, Singapore, Virgin Islands. Accounts will be closed and all game winnings or losses voided
In creating an account and becoming a player at the casino, whether for "fun play" or "real play", you guarantee the authenticity and accuracy of all information you submit. If it is determined by DENDERA CASINO that any information it was given by the player is false, DENDERA CASINO reserves the right to suspend a player's account along with all relating cash-ins. The account will remain suspended until such time as DENDERA CASINO has determined in its sole discretion that the player's information was authentic and accurate.
DENDERA CASINO reserves the right to refuse membership in the casino to any applicant or to suspend an existing member's playing privileges without cause and at DENDERA CASINO's sole discretion.
In placing wagers at the casino, the player realizes that this is their voluntary involvement and is equal to gambling. Participation carries the risk of losing money and DENDERA CASINO shall under no circumstances be liable for any losses or damages whatsoever incurred by the Player in connection with the player's use of the casino.
Any deposit made to the casino must be wagered once before a withdrawal can be requested. If deposit is not wagered at least once before withdrawal, the casino reserves the right to charge the player for any processing fees.
Using electronic, mechanical, robotic or other devices to automatically make playing decisions is resolutely forbidden. If it is detected by DENDERA CASINO that a player has violated this term, action may and will be taken including banning the player from future promotions and/or play, confiscating of net winnings, and the offering of such information to a casino industry database of "restricted players".
By playing any game at the casino, the player warrants that the player is familiar with the rules of such game and acknowledges that the rules of each game are available through using the "help" facility at the casino.
ACCOUNTS & PASSWORDS
DENDERA CASINO permits only one casino account per household at each of its casinos. Having more than one account at the casino may cause your account to be closed and any winnings forfeited.
The following countries have been blocked from opening an account at Dendera Online Casino: Canada, Cayman Islands, France, Guam, Indonesia, Netherlands Antilles, Puerto Rico, Reunion and Virgin Islands (U.S.)
Due to an overwhelming history of promotional abuse, players from Bangladesh, Bulgaria, Kyrgyzstan, Turkmenistan, Qatar, Iraq, Kuwait, Afghanistan, Estonia, Azerbaijan, Bahrain, Bhutan, Syria, Iran, Kazakhstan, Lebanon, Pakistan, Tajikistan, Turkmenistan, Uzbekistan, Indonesia, Canada, Netherlands Antilles, Cayman Islands, Poland, Finland, Russia and Sweden will not receive bonuses (or be forced to abide by separate wagering requirements for offered promotions). These can be found in our "Promotions terms and conditions".
It is the responsibility of the player to keep confidential their account number and password. It is understood that having any third party involved in a player's online casino account is a violation of this agreement. The player assumes full responsibility and agrees not to hold DENDERA CASINO liable for any losses or damages resulting from the player's failure to keep his account number and password confidential.
In providing their email address upon registration, the player agrees to receive occasional email correspondence at that address. If the player is no longer interested in receiving these emails, they may unsubscribe by emailing support.
By providing their postal address, the player agrees to receive occasional hardcopy material from the casino. If the player is no longer interested in receiving mail, they may unsubscribe by emailing support.
PRIZES & WINNINGS
The casino reserves the right to request documentation for the purpose of identity verification at any time; prior to granting any deposits or withdrawals, or upon suspicion of fraudulent activity by the player. Accounts under fraud investigation may have their accounts suspended and winnings frozen indefinitely until the investigation period is over.
A fee may be charged to the player to cover payments made by bank wire or check.
A player is permitted to withdraw a maximum of $4,000 USD of their winnings per 7 day period.
Players winning a sizeable amount deemed to be worthy of publicity by the casino agree to make themselves available for any event arranged by DENDERA CASINO in relation to that win. DENDERA CASINO will at all times respect the player's privacy in this event.
The casino reserves the right to use your first name and first initial of your surname (e.g. John S.) in any casino announcement regarding winning results.
Any winnings accrued from a technical malfunction of the software or casino, will be voided and removed from the player's account. Any deposit(s) involved will be refunded to the player's account and may be cashed out for the original deposit(s) amount.
Please be aware that only residents in the United Kingdom may opt for the British Pound (GBP) currency. Winnings that occur in British Pounds will only be paid in the same currency to legal residents within the UK.
Please note that any winnings will be void should your account be linked to another account where there have been chargebacks, bonus abuse or other fraudulent activity. It is your responsibility to ensure that you have no linked accounts as this could affect your winnings. Please contact support to verify your account status.
Under review, a withdrawal may be voided if a customer is found to be using a betting pattern or system such as the Martingale System for example.
Our Security Team performs checks on accounts when withdrawals are made. Should they discover a linked account (s), then winnings may be voided. Because we provide so many generous offers and free chips, we only allow 1 account per person per household. It is therefore your responsibility to ensure you have no linked account(s).
STANDARD BONUS/PROMOTIONAL TERMS APPLIED TO ALL CASINO PROMOTIONS
NB: Should you withdraw winnings from a Free Chip and then reverse those winnings, the subsequent winnings will be capped at $ / / £ 100. This includes taking up another promotion from the winnings of the free chip.
Management reserves the right to apply the terms below should a customer be flagged as a bonus hunter, advantage player and/or fraudulent. Kindy note that this does not apply to loyal Dendera customers.
Should you cancel a withdrawal derived from winnings off a Bonus with a Max Cashout Restriction and play using your cash balance, then the casino reserves the right to apply the Max Cashout of the promotion where the winnings were generated. If you cancel winnings and claim a promotion without a Max Cashout, then the casino reserves the same right. This is to prevent additional losses using casino bonus money.
You may not wager more than 20% of your wagering requirements on a single game.
Player's personal information that was used to register at the casino will be used for the following purposes:
- To determine the validity of player's identity and verifying activity under that name.
- In providing information to a third party to collect any sums of money owed to the casino by the player.
- When law requires, the reporting to the proper authorities for the detection and prevention of crime.